My Review - Ola Cab Service (Very Bad Experience)
So, I checked the app and found that my booking was cancelled and surprising, I was not informed. Now, as I was stuck in a place without any conveyance. However, thankfully to the Taxiforsure app, I got another cab within 5 minutes. I was using taxiforsure cabs from long time and mostly got a taxi on time. However, my first experience with OLA is bad. In the afternoon, I found that Rs 100 were allotted to my account for free ride. I again decided to give OLA can anther chance and booked an OLA mini cab from Chandigarh.
This was the first experience with me when such an incidence has happened. I took taxis in many places through the app and by mobile booking; however, I never faced such inconvenience which I faced with OLA cab. Here again, taxiforsure came to my help and within five minutes I got another taxi. However, I am not happy with an unprofessional attitude of OLA cab and its driver. If they don't want to take passenger with free coupon (ride) then why company issue such coupons. Such actions can cause great harm to any person who is in a hurry.
I sent mail to the OLA support and in reply, they just said that they forwarded this matter to the respected team. My rating for OLA cab is 0 out of 10 and I will never use them again.